Our Border Collie Daisy on guard at the prototyping and testing area.
(Dripping Springs, Texas)

Help Desk

See if one of these topics helps. If not, the fastest way to get help is to call us 877-741-COOP (2667) or to open a support ticket using our contact form. We usually respond in several hours but always within 24 hours during normal work days.
FAQ Links:

Contact Form

Please email any files to support@urbancoopcompany.com after submitting your ticket.


We build our coops in a 10,000 ft² shop at our residence ranch  301 S. Canyonwood Drive, Dripping Springs, Texas 78620. We have many of our coops setup onsite and enjoy showing them off to potential customers by appointment during weekdays . See below for hours.
Telephone Hours:
Mar – May M-F 8AM – 6PM Sat 8AM – 4PM CST
Jun – Feb M-F 8AM – 5PM Sat 8AM – Noon CST
Phone: 877-741-COOP (2667)
Email: support@urbancoopcompany.com

Visit Our Shop – By Appointment:
Mon – Thu   8AM – 4PM CST
Fri   8AM – 3PM CST
    Closed Saturday